The pandemic has accelerated the world’s progress in technology. Most industries have been challenged and adapted in recent years in order to deal with lockdowns threatening the survival of their businesses. With strict policies in place, businesses must be innovative in order to ensure that these policies do not affect operations and cause delays in delivery. Time is, after all, money.
As a result, the role of technology has progressed into a more mainstream one, enabling businesses’ capacity to satisfy the demands of changing consumer behaviours and developing trends in all industries.
Technology has changed the way businesses are conducted all over the world. Consumers now have grown accustomed to having everything at our fingertips and online. One of the most crucial industries in the middle of it all is Logistics. With a myriad of networks and participants in the industry, it all comes down to how they leverage technology to set the industry standard. The development, linkage, and profitability of the logistics sector are aided by digitalisation and technological integration.
Automation has emerged as a cornerstone of better efficiency in the logistics industry, providing benefits such as risk reduction, cost optimization, and increased customer satisfaction, among others. These integrations benefit the whole logistics industry, including trucking, international transportation (by sea and air), supply chain management, and cargo tracking.
Technology: Transforming the logistics industry
Technology has set new standards for logistics. In some marketing agencies, logistics is synonymous with technology. While this was the path that started decades ago, it has definitely accelerated in the last 2 years. Having the technological capability that stabilises and complements the fulfilment process gives companies a head start in the supply chain race.
The Pandemic really became the turning point for technology – “COVID-19 has revolutionised customer purchasing behaviour as customers shift from offline to online channels,” says Shivani Gupta, Banking and Payments Senior Analyst at GlobalData. With social distance limits in place and many brick-and-mortar stores closing, buyers were forced to rely on online channels for day-to-day purchases.” proves that consumer behaviour has changed drastically in a short period of time and that the demand for a reliable logistics service is crucial for businesses.
With this in mind, businesses must make every effort to ensure that their logistics partner can guarantee that their products will reach their customers on time and in excellent condition. They are now relying heavily on logistics firms that have the technological advancement that can provide them with transparency, real-time cargo monitoring and accountability.
Industries that rely on logistics:
Healthcare is one of the industries that recognises the importance of the logistics sector especially with the pandemic. The increased demand for medical equipment, among other things, requires the logistics and healthcare supply chains’ transparency, efficiency, agility, and responsiveness. It ensures that patients and healthcare professionals receive the medications and treatments they need at the right time.
Logistics companies support the Pharmaceutical industry by getting their products delivered as quickly and efficiently as possible. Furthermore, they adhere to tight security and regulatory criteria in order to avoid any delays.
The E-commerce sector is composed of a variety of industries including niche markets. Entrepreneurs have seen the advantages and benefits of e-commerce, and have since integrated this into their process. .
According to Statista’s Retail e-commerce sales worldwide from 2014 to 2025 report, retail e-commerce sales are expected to reach 4.9 trillion US dollars in 2021. This value is expected to increase by 50% over the next 3 years, reaching around 7.4 trillion dollars by 2025.
This shows how much the e-commerce business has grown over the years. And, as a result, the logistics sector has become a critical component of this industry. The process of shipping goods and products is expected to be more efficient and cost-effective as e-commerce business owners have partnered with reputable logistics providers.
Future proofing at ME: Setting benchmarks within the logistics and freight forwarding industry
McHugh and Eastwood’s aim is to always set the standards within the freight forwarding industry. McHugh and Eastwood is continuously aiming to remain a step ahead of the competition by providing their clients with the finest in product customisation, real-time tracking on all orders, and exceptional response times by constantly challenging their internal procedures.
Furthermore, their warehouse has been integrated to automatically transmit and receive EDI (Electronic Data Interchange) messages from multiple e-commerce platforms such as Shopify and Dear Systems into a centralised system, Cargowise. Cargowise Optimization delivers an automation and visibility solution that enables improvement and supply chain transparency.
With these integrations, McHugh and Eastwood are ready and able to keep up with the current trends and maintain top-notch service.
To learn more about how they can help you, contact McHugh & Eastwood today, Australia’s freighting experts.
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